Question 1

How long does delivery take?

Accepted Answer

Most orders arrive within 2–7 business days depending on your pincode. Use the Delivery Time Predictor to check your specific area before ordering.

Question 2

What file formats can I upload?

Accepted Answer

PDF, Word (DOC/DOCX), PowerPoint (PPT/PPTX), Excel (XLS/XLSX), and common image formats. Orders can include up to 50 files and 2GB total.

Question 3

How is my total price calculated?

Accepted Answer

Per-page rate (based on paper weight, color, and single/double-sided) × page count, plus a per-copy binding charge if selected, plus shipping based on your pincode and order weight, plus a flat handling fee. The full breakdown is shown before you pay.

Question 4

Can I mix black & white and color pages in one order?

Accepted Answer

Each order applies one print setting across all uploaded files in that order. If you need different settings for different documents, place them as separate orders.

Question 5

What happens to my files after printing?

Accepted Answer

Files are transferred over an encrypted connection and automatically deleted from storage 24 hours after your order is marked complete.

Question 6

Do you offer thesis and hard binding?

Accepted Answer

Yes — spiral, soft, hard, and thesis hard binding (with gold embossing) are all available at checkout, alongside plain staple or unbound options.

Question 7

How do I track my order?

Accepted Answer

Use the Track Order page with your order number and the mobile number used at checkout to see live status updates.

Question 8

What payment methods are accepted?

Accepted Answer

Payments are processed securely through Razorpay, which supports UPI, cards, and net banking.

Question 9

Is there a minimum order size?

Accepted Answer

No minimum — order a single page or several hundred, the same published rate card applies either way.

Frequently Asked Questions